FAQ

We answered the most popular questions asked. If you didn't find the answer here, feel free to contact us!
Course duration
One level group course consists of two semesters and includes 60 lessons which last 90 minutes each. Classes are held twice a week at 19:00. There is a possibility of having different time for groups as well.
Being engaged individually, the duration depends on the intensity of the classes, persistance and abilities of a student.

Missing classes
Missing a group lesson is not compensated. There is a possibility to freeze lessons (4 lessons per semester in a row) or compensate (2 missed-in-a row group lessons are compensated by 1 individual class) missed ones.
Skipping or changing the time of a lesson
The cancelation or changing the time of a lesson is possible no later than 2 hours before its beginning. Otherwise, the payment is not compensated, because teachers receives a salary for their preparation and time spent in the office.
From our side, we also guarantee cancelations, replacements or changing the time of classes in advance. If a teacher cancels a lesson in less than two hours, you will receive the next lesson for free.
Payment for classes
Cash or non-cash payment types are possible.
Individual lessons are paid 4 lessons in advance and have to be held within three weeks. Otherwise, the unused payment will "burn out".
Group lessons are paid for 8 lessons in advance.
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